We guarantee that our plants are healthy, properly identified, and will establish with proper planting and care.

Live plants require the correct conditions and care to thrive and establish successfully.

If your recently purchased plants are not thriving, we ask that you contact us as soon as possible so we can help you to diagnose the problem and offer solutions.

If your plant has not successfully established within six months we will issue a store credit in the amount of the purchase price of the plant.

Indoor plants and non-plant items may be returned for a store credit within 30 days of purchase.

For a store credit, we require the sales receipt and the item as proof of purchase.

Please Note: If you require a delivery for your replacement there will be a regular delivery charge. Our plant guarantee does not apply to damage from extreme weather events (i.e., heat waves, cold snaps, high winds).

In no case are we responsible for more than the purchase price or consequential damage due to plant failure.

In some cases, we offer an extension to our guarantee if a purchased plant is not doing well but may still recover if given proper care.

If you think your purchase may qualify for a guarantee extension, please Contact Us.